Job Openings

Program Manager

Hospice Volunteers of Waterville Area (HVWA) is a volunteer-based, community supported hospice that provides non-medical support to individuals and their families at the end of life and throughout the grieving process. HVWA serves 27 towns in central Maine.

We are seeking a 30-35 hour/week Program Manager to oversee our volunteer and direct service programs and provide some general administrative support. This position works closely with the Executive Director to determine and implement services for hospice and bereavement clients, including overseeing a diverse team of volunteers.

The ideal candidate will be familiar with the hospice philosophy and grief support services, exhibit compassion and sensitivity in working with clients and families, work well with colleagues and volunteers in a collaborative atmosphere, and have strong project management and organizational skills. To apply, please send a cover letter and resume to sarah@hvwa.org.

Job Responsibilities

Recruiting, training and supervising volunteers for the hospice and bereavement programs.
Conducting initial assessments with clients and caregivers and assigning volunteers based on client/family needs.
Overseeing the organization’s bereavement services, including coordinating support groups and providing one-on-one grief support.
Providing ongoing education and support for direct care and bereavement volunteers, including monthly support meetings.
Maintaining files, records, and other data according to state and federal regulations, organizational policies, and best practices.
Maintaining a resource library for clients, volunteers and the wider community.
Coordinating an Interfaith Memorial Service and Camp Ray of Hope, a weekend retreat for grieving families.
Engaging in community education and outreach through presentations and participation in community events.
Assisting with fundraising events and some administrative duties.
This position reports to the Executive Director.

Qualifications

Bachelor’s degree, preferably in social work, sociology, psychology, nursing or a related field; equivalent professional experience will also be considered.
2-5 years professional experience in a related field.
Willingness to complete hospice training within six months of hire.
Working knowledge of hospice and grief support services.
Valid Maine driver’s license, reliable transportation, and a willingness to travel throughout our service area.
Successful completion of a background check and driving history check.
Understanding of and adherence to confidentiality policies.
Competency with Microsoft Office and database management.
Experience supervising others preferred.
Vaccinated against influenza.

Physical Demands/Conditions/Requirements

Work is performed in a general office environment. Some travel to client locations is required. Full range of physical mobility including manual dexterity, carrying, lifting, standing, sitting, stooping, reaching and walking is required. Light lifting (up to 15 pounds) is required.

Benefits Include:

Paid vacation/sick/personal/holiday time
Dental insurance
Retirement matching contribution up to 3% after one year

Hospice Volunteers of Waterville Area does not discriminate in its employment on the basis of race, creed, religion, color, ancestry, citizenship, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, age, disability, genetic information, service in the military, national origin or any other characteristic protected by applicable federal, state or local laws and ordinances. Hospice Volunteers of Waterville Area is an equal opportunity employer and operates in accordance with federal and state laws regarding non-discrimination.